Overview
Trio Academy is an enterprise Learning Management System (LMS) built exclusively for the internal workforce of Trio Catering under Egypt Facility Services (EFS). It provides structured digital training, standardized operating procedures (SOPs), video masterclasses, and on-site practical evaluations across culinary, operational, and leadership tracks.
What we offer
Leadership & Management Track
Comprehensive leadership training covering accountability, coaching, conflict resolution, MBTI assessment, and high-performance team building.
Operational Excellence & SOPs
Hands-on culinary and kitchen operational standards including HACCP fundamentals, knife skills masterclasses, inventory control, and kitchen financial accounting.
Communication & Soft Skills
Interpersonal communication, frontline hospitality service excellence, action-oriented meeting management, stress resilience, and time prioritization.
AI & Technology Integration
Artificial intelligence literacy, automated scheduling tools, and tech-driven workplace efficiency for modern food service operations.
Support Functions Training
Specialized operational workflows across HR compliance, event logistics dispatch, procurement PO inspection, and cold-storage warehouse management.
Why choose us
Dual Knowledge & On-Site Skill Verification
Combines digital video coursework and quizzes with physical, hands-on supervisor evaluations in central production kitchens.
Career Advancement & Promotion Credits
Every completed module awards gamification credits that directly count toward career progression and automated HR promotion reviews.
Fully Bilingual (Arabic & English)
Complete dual-language support across video masterclasses, UI screens, assessments, and downloadable dual-language PDF certificates.
ISO & HACCP Compliance Standards
Curriculum designed around ISO food safety standards and international HACCP regulatory controls for contract catering.
Led by Master Chefs & ISO Auditors
Courses authored and evaluated by EFS Executive Chefs, certified food safety inspectors, and corporate operations leaders.
Our process
Enrollment & Role-Based Path Selection
Learners log in with their Employee ID and receive customized course pathways tailored to their operational level and department.
Interactive Digital Video Modules
Employees watch high-definition video masterclasses, complete reading modules, and track digital learning progress.
Dual Evaluation (Quiz + On-Site Practical Test)
Learners complete an online knowledge exam and undergo an on-site hands-on evaluation by certified kitchen supervisors.
Certification & Career Credit Milestone
Upon passing, dual-language PDF certificates are generated instantly, awarding profile credits that drive HR promotion eligibility.
FAQ
Trio Academy is available to all internal staff of Trio Catering and EFS Egypt across kitchen operations, front-of-house service, warehouse logistics, HR, and managerial teams.
Learners must complete 100% of video lessons, pass the online Knowledge Exam, and successfully pass an on-site Practical Skill Test evaluated by their supervisor.
Yes, Trio Academy is fully bilingual. Learners can switch between Arabic and English across all course materials, quizzes, and PDF certificates.
Every completed course awards credits to the employee profile. Reaching credit thresholds automatically submits formal promotion review requests to HR and department heads.